An interesting article that clearly shows the utility of gamifiying various work-related processes. That said, I am somewhat hesitant that this piece is overly positive; failing to cite that gamification can, in certain cases, engender conflict in the workplace.

More importantly, there is also no mention that gamification can lower employees' intrinsic motivation to work by offering external rewards with more discernible 'value' (be them monetary, trophy-based, or even simple bragging rights). Ultimately, an employee's intrinsic motivation to work will prevail over any extrinsic motivators, as their perceived value will inevitably decrease over time.